Payment & Security
Inkory is built to make every pet care purchase feel simple, protected, and transparent. This page explains how payments are handled, how automatic discounts work, and how we help protect your checkout experience from cart to order confirmation.
Protected order flow for everyday pet essentials.
From feeding accessories to grooming tools and comfort products, each Inkory order follows a clear checkout path with secure payment handling and confirmation after purchase.
Simple payment rules, clear checkout expectations, and support when you need it.
Payment is collected at checkout when an order is placed. Available payment methods are shown during checkout, and the final total may include product pricing, automatic eligible discounts, shipping details, and any applicable taxes or fees before the order is submitted.
Inkory keeps checkout direct: clear totals, automatic eligible savings, secure payment handling, and order support available around the clock.
Payment options appear at checkout.
The payment methods available for your order will be displayed during checkout. Please choose one of the supported options shown before submitting payment.
Final totals are reviewed before purchase.
Your order total is displayed before payment is completed. Review the cart, shipping information, automatic discounts, and checkout total carefully before placing the order.
Payment is required when the order is placed.
Orders begin processing after payment has been successfully submitted. If payment cannot be completed, the order may not be confirmed.
Help is available 24/7.
If a payment, checkout, billing, or order confirmation issue occurs, the Inkory support team is available at any time to help review the concern.
How your Inkory payment is completed.
Checkout is designed to be easy to follow, with each major step shown before final payment.
Add pet care essentials to your cart.
Choose the products you need, including daily care items, comfort products, grooming essentials, feeding accessories, and travel-ready pet supplies.
Enter shipping and contact details.
Provide accurate delivery information so order updates, confirmation details, and shipment notifications can be sent correctly.
Review discounts and order totals.
Eligible automatic discounts are reflected during checkout. Confirm the order total before submitting payment.
Submit payment through secure checkout.
Once payment is successfully completed, your order can move forward for processing, fulfillment, and delivery.
Receive order confirmation.
After checkout, you should receive confirmation details by email. Keep this information for order tracking, support, returns, or exchanges.
What to check before submitting payment.
Please review your cart and checkout total carefully before completing your order. Automatic discounts, product prices, shipping information, and applicable charges should be checked before payment is submitted.
Frequently asked payment and security questions.
What payment methods can I use?
Available payment methods are shown during checkout. Please select one of the supported options displayed before placing your order.
When is my payment charged?
Payment is submitted when you place your order at checkout. Once the payment is successfully completed, the order can move forward for processing.
Are Inkory discounts applied automatically?
Yes. The 15% sitewide discount after successful email subscription is automatic and does not require a code. Selected promotional products may also receive an automatic 20% discount when eligible.
Does Inkory store my full card number?
No. Inkory does not store your full payment card number in customer service records. Payment details are handled through secure checkout processing.
Why might an order need extra review?
Some orders may be reviewed for payment accuracy, billing consistency, checkout protection, or order verification. If more information is needed, our support team will contact you using the order contact details.
What should I do if payment fails?
Please confirm that your payment details, billing information, and checkout fields are accurate. If the issue continues, contact Inkory support for help.
How are refunds returned?
Approved refunds are generally issued back to the original payment method used at checkout. Refund timing may depend on the payment provider or financial institution.
Inkory support is available whenever checkout questions come up.
For payment issues, billing questions, order confirmation concerns, discount questions, return-related refund questions, or checkout support, contact Inkory with your order number and the email address used at checkout.
Payment & Security information for Inkory. Last updated: May 10, 2026.